Marketing/Intermediate
Validate a new offer with customer interviews
Use five short customer conversations to check whether a proposed offer is understandable, relevant, and worth testing further.
THE RESULT
What you’ll create
A five-interview evidence summary, unresolved questions, and a low-cost next test.
HOW TO USE IT
Workflow steps
- 01Write the offer hypothesis and the decision the interviews should inform.
- 02Code each interview separately before comparing patterns; distinguish direct evidence from interpretation.
- 03Check whether the offer is clear, relevant, credible, and differentiated in participants’ own words.
- 04Summarize evidence and choose one small next test; do not treat five interviews as market proof.
COPY-READY INSTRUCTIONS
Start your workflow
Use the stages in order. Fill in the bracketed sections and add only source material you are permitted to share.
STAGE 1 — 1. Set the test When to use: Use before reviewing interview notes. Prompt: You are helping me evaluate an early business offer from customer interview evidence. Offer: [paste the exact offer description]. Intended audience: [describe the segment]. Decision to inform: [what will I decide after this review?]. For each interview note set below, identify only what the participant explicitly said about the problem, current workaround, appeal of this offer, concerns, and willingness to take a next step. Keep each interview separate. Do not infer interest from politeness. Mark missing evidence as “not covered.” Interview notes (anonymized): [paste notes, labeled Interview 1–5]. Expected return: A separate evidence table for each interview and a short list of evidence gaps. User check: Check that each observation is traceable to a note and that no participant is identifiable. STAGE 2 — 2. Compare patterns When to use: Use after checking Stage 1 against the notes. Prompt: Using the interview evidence already in this chat, compare the five participants without treating the sample as representative. Create a table with: theme, supporting interview IDs, exact or faithful evidence, counterexample, and confidence (low/medium/high, with a reason). Assess offer clarity, problem relevance, current alternative, credibility, and stated next-step interest. Separate repeated evidence from one-person comments and from your interpretation. Expected return: A cross-interview pattern table and the strongest unresolved questions. User check: Verify interview IDs and quotations; challenge any theme that rests on one comment. STAGE 3 — 3. Recommend a next test When to use: Use after correcting any Stage 2 errors. Prompt: Based only on the interview evidence and offer details already provided, recommend one low-cost next test. Give: hypothesis, target participants, test setup, what to show or ask, observable success and failure signals, duration or sample-size rationale (label any suggested number as a planning choice, not a proven benchmark), and decision rule. List what this small test cannot establish. If evidence is mixed, say so and propose the test that best distinguishes the competing explanations. Expected return: A one-page next-test plan plus a concise evidence summary and caveats. User check: Confirm the test is feasible, ethical, and not presented as proof of market demand.