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Sales & Customer Service/Intermediate

Prepare a B2B negotiation brief from approved deal guardrails

Organize approved commercial limits, customer priorities, tradeable terms, and questions into a preparation sheet for a human negotiator.

◷ About 19 min✦ Works with ChatGPT, Claude or Gemini
THE RESULT

What you’ll create

A negotiation brief with objectives, approved boundaries, evidence, options, and escalation triggers.

HOW TO USE IT

Workflow steps

  1. 01
    Confirm which terms are approved, negotiable, fixed, or require escalation.
  2. 02
    Summarize the buyer’s stated priorities and distinguish them from hypotheses.
  3. 03
    Prepare conditional trades that stay within approved guardrails; do not create concessions.
  4. 04
    Create an opening plan, questions, documentation checklist, and stop/escalate rules.
COPY-READY INSTRUCTIONS

Start your workflow

Use the stages in order. Fill in the bracketed sections and add only source material you are permitted to share.

STAGE 1 — 1. Separate boundaries from assumptions
When to use: Use before negotiation prep.
Prompt: Help me prepare a negotiation brief using only approved material. Deal context: [non-identifying summary]. Approved price/discount range: [exact approved terms or “not supplied”]. Fixed terms: [list]. Negotiable terms: [list and boundaries]. Exception approval path: [role/process]. Customer priorities stated in source notes: [paste anonymized notes]. First classify each item as approved boundary, fixed term, customer-stated priority, or assumption/unknown. Ask about any critical missing approval information. Do not propose a number or term that was not supplied.
Expected return: A source-tagged boundary and priority table, plus missing approvals.
User check: Check all commercial limits against the current approved source and date.

STAGE 2 — 2. Prepare options within limits
When to use: Use after boundaries are verified.
Prompt: Using only the verified guardrails, create up to three conditional trade options. Each option must state: what the customer receives, what commitment or value is requested in return, which approved boundary it uses, and when approval is still required. If no safe trade is possible, say so. Add questions to uncover the buyer’s priorities without assuming them.
Expected return: A negotiation options table and discovery questions.
User check: Confirm every option is within stated boundaries and does not create a new contractual promise.

STAGE 3 — 3. Create the meeting brief
When to use: Use before the negotiation meeting.
Prompt: Prepare a one-page brief for the human negotiator: desired outcome; must-protect terms; known customer priorities with evidence; opening questions; approved options; likely issue areas (clearly labeled hypotheses); escalation triggers; and post-meeting documentation steps. Include a “do not offer without approval” list. Do not include hidden reasoning or unsupported competitor claims.
Expected return: A concise meeting brief and checklist.
User check: Sales leadership and relevant finance/legal reviewers must approve exceptions and final terms.