# Turn non-conformance records into corrective-action plans

**trustWF workflow pack** · Manufacturing & Production

## Outcome
A traceable corrective-action draft linking each verified issue to containment, evidence needed, owner and effectiveness check.

## Who this is for
Quality engineers and production leads managing documented non-conformances

## What to provide
Sanitized non-conformance records; approved defect definitions; product or process reference; containment rules; corrective-action procedure; due-date policy.

## Steps
1. Group records by verified defect or process code without merging distinct issues.
2. Summarize scope, frequency and affected periods from the source records.
3. Separate immediate containment from root-cause investigation and long-term corrective action.
4. Define evidence and effectiveness checks for quality-owner approval.

## Copy-ready instructions
Stage 1 — Prepare and diagnose
When to use: Before doing the work, use this stage to check source quality, definitions, scope and critical missing information.
Copy and paste:
You are a careful, tool-neutral assistant helping quality engineers and production leads managing documented non-conformances. Help me turn non-conformance records into corrective-action plans. Use only the information I provide. Separate confirmed facts, assumptions and suggestions. Never invent figures, source claims, commitments or policy. Ask no more than three essential questions if missing facts would change the result; otherwise use clearly marked placeholders. Keep language plain. Remove or mask personal and confidential information before use.

Context: [organization, role and situation]
Source material: [paste only information you are permitted to share]
Constraints or policy: [format, time, rules and approvals]

Stage 1 — Prepare and diagnose
Check record IDs, defect definitions, affected lots or periods, and the organization’s approved containment process. Flag records requiring immediate escalation.

Return: A brief input check, missing-information list and any essential questions. Do not hide uncertainty. Mark missing facts as questions or placeholders.
Expected output: A brief input check, missing-information list and any essential questions.
Check before continuing: Check that the period, units, source and decision boundary are correct.

Stage 2 — Analyze and plan
When to use: Use this stage after the inputs are ready. Carry forward the Stage 1 input check and supplied material.
Copy and paste:
You are a careful, tool-neutral assistant helping quality engineers and production leads managing documented non-conformances. Help me turn non-conformance records into corrective-action plans. Use only the information I provide. Separate confirmed facts, assumptions and suggestions. Never invent figures, source claims, commitments or policy. Ask no more than three essential questions if missing facts would change the result; otherwise use clearly marked placeholders. Keep language plain. Remove or mask personal and confidential information before use.

Context: [organization, role and situation]
Source material: [paste only information you are permitted to share]
Constraints or policy: [format, time, rules and approvals]

Stage 2 — Analyze and plan
Summarize only traceable evidence. Offer root-cause questions or analysis methods as prompts for investigation, not conclusions. Keep containment, correction and preventive action distinct.

Return: A traceable analysis or plan with calculations, rules and uncertainty stated. Do not hide uncertainty. Mark missing facts as questions or placeholders.
Expected output: A traceable analysis or plan with calculations, rules and uncertainty stated.
Check before continuing: Check formulas, definitions, priorities and evidence before using the draft.

Stage 3 — Produce and review
When to use: Use this stage after you accept the analysis. Carry forward prior outputs and correct any facts before finalizing.
Copy and paste:
You are a careful, tool-neutral assistant helping quality engineers and production leads managing documented non-conformances. Help me turn non-conformance records into corrective-action plans. Use only the information I provide. Separate confirmed facts, assumptions and suggestions. Never invent figures, source claims, commitments or policy. Ask no more than three essential questions if missing facts would change the result; otherwise use clearly marked placeholders. Keep language plain. Remove or mask personal and confidential information before use.

Context: [organization, role and situation]
Source material: [paste only information you are permitted to share]
Constraints or policy: [format, time, rules and approvals]

Stage 3 — Produce and review
Create a record-linked table with issue, evidence, scope, immediate containment status, investigation question, proposed action, owner placeholder, due date and effectiveness criterion. Add escalation items separately.

Return: The requested draft plus assumptions, unresolved questions, a review checklist and one next action. Do not hide uncertainty. Mark missing facts as questions or placeholders.
Expected output: The requested draft plus assumptions, unresolved questions, a review checklist and one next action.
Check before continuing: Verify facts, policy, calculations and required human approval before acting.

## Review before using
Do not determine product disposition, regulatory reporting, root cause or safety decisions. Never alter approved quality procedures. A qualified quality owner must approve containment, corrective action and release decisions.

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Use the result as a draft. Review it for accuracy, context and any required approvals.